Add OneCloud as Operator Connect Provider | OneCloud Support Portal
1: Login to Teams Admin Center
2: Operator Connect
Navigate to "Voice > Operator Connect"
3: OneCloud
Find OneCloud in the list of available operators and select it:
4: Add as my operator
Fill out the operator settings and contact info:
Click "Add as my operator"

In order for OneCloud to add numbers into your Teams environment you must have at least one Emergency Address provisioned. Follow
this guide to setup an emergency address if you don't already have one.

Additionally, if you wish for TelWare to manage the programming and provisioning of numbers ordered via Operator Connect, you can do so by registering as a partner with TelWare. Let your account manager know or open a ticket and we will send your global admin an invite via email.
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