Add OneCloud as Operator Connect Provider | OneCloud Support Portal

1: Login to Teams Admin Center

Navigate to https://admin.teams.microsoft.com and login with your Teams Admin credentials.

2: Operator Connect

Navigate to "Voice > Operator Connect"

3: OneCloud

Find OneCloud in the list of available operators and select it:

4: Add as my operator

Fill out the operator settings and contact info:

Click "Add as my operator"

In order for OneCloud to add numbers into your Teams environment you must have at least one Emergency Address provisioned. Follow this guide to setup an emergency address if you don't already have one.

Additionally, if you wish for TelWare to manage the programming and provisioning of numbers ordered via Operator Connect, you can do so by registering as a partner with TelWare.  Let your account manager know or open a ticket and we will send your global admin an invite via email.

• Related Articles

• Chats vs. Channels in OneCloud Connect | OneCloud Support Portal

  In OneCloud Connect, effective communication is key to productivity and collaboration. Two primary ways to communicate within the platform are through Chats and Channels. This article will help you understand the differences between these two ...

• What Is Operator Connect? | OneCloud Support Portal

  OneCloud® What is Operator Connect?

• OneCloud Connect v2.0.1 Release Notes | OneCloud Support Portal

  New Features OneCloud Connect PWA Google Calendar Integration Bug Fixes Some participants joining meeting with moderator privileges Fixes to add and edit of personal meeting IDs Fixes to Microsoft 365 calendar syncing Copy link had incorrect meeting ...

• OneCloud Overview | OneCloud Support Portal

  Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...

• Start a Meeting Room in OneCloud Connect | OneCloud Support Portal

  How to start a meeting room on OneCloud Connect (free version) 1. Go to OneCloud Connect. 2. Click Start a new Meeting. 3. The meeting will start with the Lobby feature enabled. The Lobby feature requires users to ‘knock’ on the ‘door’ of the ...