Setting Up Salesforce Campaigns | OneCloud Support Portal

Setting Up Salesforce Campaigns | OneCloud Support Portal

Notes
In order for AlertBlast to get your Salesforce campaigns, you first need to set up your Salesforce API Integration

Setting up Salesforce Campaigns (Contact Lists)

Salesforce contacts and contact lists (known as campaigns) can be imported into AlertBlast with an easy-to-use Salesforce Integration.

1. From the Sales App (or the App Launcher icon), select Campaigns.



2. To create a new campaign, press New.

New Salesforce Campaign

3. Name your new campaign.
Choose “type” as Telemarketing.
Other fields can be filled out as needed.


4. Navigate to Contacts either by pressing the contacts tab or searching the App Launcher. Change your list view or filter as needed.

Salesforce Contacts

5. Select the contacts you want to add to the campaign and hit Add to Campaign.

NotesNote: Contact phone numbers should not be international numbers or extensions as they will not be allowed to import.


Salesforce Select Contacts

6. Select the campaign you previously created and hit Submit.

Salesforce Add to Campaign

Importing Contacts/Lists into AlertBlast

1. Navigate to myocblast.com and log in.

2. Go to Contacts.

3. Click the “Import Salesforce” button.

Import Salesforce

4. For security purposes and to protect your Salesforce data, you will be prompted for your AlertBlast password.

5. Find the Campaign you would like to import and press the Import button next to it.

6. You’ll be presented with the contacts. Make any necessary edits and hit Next.

Contacts Import OCBlast

7. You will be taken back to your contacts where you should see the newly
imported contact group in AlertBlast.


Contact Groups OCBlast


Info

Important: 

This import is one-time. If you make changes to your Salesforce Campaign list, you’ll need to do a fresh import. If you edit contacts in AlertBlast, those edits will not be pushed back to Salesforce.

If you change your AlertBlast password, you will need to reset your Salesforce configuration in AlertBlast.