OneCloud: How to setup Voicemail transcriptions to be delivered via SMS

OneCloud: How to setup Voicemail transcriptions to be delivered via SMS

From the OneCloud home screen, click on the user drop down menu and select Profile. See picture below.




Scroll down to Change Account Security and find the Email Address bar. In the email address section add in the phone number you wish to receive the text notifications/Voicemail TranscriptionsThe format should be: <10-digit phone number>@<SMS email gateway>







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