Set Voicemail Transcriptions to SMS | OneCloud Support Portal

From the OneCloud home screen, click on the user drop down menu and select Profile. See picture below.

Scroll down to Change Account Security and find the Email Address bar. In the email address section add in the phone number you wish to receive the text notifications/Voicemail Transcriptions. The format should be: <10-digit phone number>@<SMS email gateway>

​

• Related Articles

• Set Up Voicemail to Email | OneCloud Support Portal

  OneCloud Voicemail to Email

• OneCloud Overview | OneCloud Support Portal

  Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...

• Set Up Voicemail to Email | OneCloud Support Portal

  Administrator Administrators have access to set up Voicemail to Email for anyone in their system. To set up Voicemail to Email as an Administrator: 1. Click the Users tab from the web menu. 2. Select the user to view their profile. Note: Checking ...

• OneCloud v44.4 Release Notes | OneCloud Support Portal

  OneCloud V44.4 Release Notes Release Date: 10/07/2025 New Features AI Voice Agent functionality with comprehensive agent management system Agent Call History feature for tracking AI voice agent interactions Calendar integration capabilities for AI ...

• OneCloud v44.2 Release Notes | OneCloud Support Portal

  OneCloud V44.2 Release Notes Release Date: 02/06/2025 New Features Added UI elements for domain-wide call blocking in the Manager Portal and ensured blocking rules will be properly enforced by the Core Module. Feature is configured with the following ...