How to Setup your Voicemail to Email

Administrator

Administrators have access to set up Voicemail to Email for anyone in their system.

To set up Voicemail to Email as an Administrator:

1. Click the Users tab from the web menu.

2. Select the user to view their profile.

Note: Checking that the user has an email address within this step will save you time later.

3. Click the Voicemail tab.

4. From the Voicemail page, scroll down until you reach the Unified Messaging section.

5. Choose an Email Notification type. You also have the option to turn on the Voicemail Transcription feature.

6. Click Save to complete.

Basic User

Basic Users only have access to set up Voicemail to Email for themselves.

To set up voicemail to email as a Basic User:

1. Click on your Name in the upper right-hand corner of the page, and select My Account.

2. Click the Messages tab from the web menu.

3. Click the Settings tab.

4. From the Settings page, scroll down until you reach the Unified Messaging section.

5. Choose an Email Notification type. There’s also an option to turn on the Voicemail Transcription feature.

6. Click Save to complete.

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