iOS 16.1 Update: Issue with the VoLTE Setting Becoming Disabled

iOS 16.1 Update: Issue with the VoLTE Setting Becoming Disabled

Discovered issue with OneCloud SIM Card after updating to iOS version 16.1.

When your phone updates to iOS 16.1, you may notice that you no longer are able to make/receive calls, check and verify that VoLTE has not been disabled.

You can check this under Settings -> Cellular -> Cellular Data Options -> Voice and Data.

It should be toggled to enabled, see the image below.



 

If any issues are encountered, please send an email to support@telware.com to let us know.

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