Mastering Email Whitelisting | OneCloud Support Portal

Mastering Email Whitelisting | OneCloud Support Portal

Keep the Good Ones in Your Inbox

Are you tired of important emails ending up in your spam folder? Do you want to ensure that you never miss an essential message from your favorite senders? The solution lies in whitelisting or safelisting senders in your email client. 

Email whitelisting is the process of explicitly allowing emails from specific senders to be delivered to your inbox, preventing them from getting filtered as spam. In this guide, we'll take you through the simple steps to whitelist senders on some of the most popular email platforms: Outlook/Office 365, Gmail, Yahoo, and other email clients.

InfoQuotePlease remember to add telware.com, onecloud.com & myonecloud.com to your safelists, to ensure you never miss an email from Telware or OneCloud.

Whitelisting in Outlook or Office 365 is a breeze:

  1. Click the Gear Icon: In your Outlook account, click the gear icon, and select "View all Outlook settings."
  2. Select "Mail": From the settings menu, choose "Mail."
  3. Choose "Junk Email": Under "Mail," select "Junk email."
  4. Safe Senders and Domains: Click on "Safe senders and domains."
  5. Add Your Trusted Contacts: In the provided field, add the email address or domain you want to whitelist and click "Add." Done! Your preferred senders will never end up in the spam folder again.


Gmail offers a user-friendly way to ensure you see the emails you want:

  1. Open Gmail Settings: Click the gear icon in the upper right corner and choose "See all settings."
  2. Filters and Blocked Addresses: Head over to the "Filters and Blocked Addresses" tab.
  3. Create a New Filter: Click "Create a new filter."
  4. Set Your Criteria: In the "From" field, enter the email address or domain you want to whitelist.
  5. Never Send to Spam: Check the box next to "Never send it to Spam."
  6. Create Filter: Click "Create filter," and voila! Your favorite senders are now whitelisted.


Yahoo Mail users, don't miss out on essential emails:

  1. Open Yahoo Settings: Click on the gear icon (Settings) in the upper right corner.
  2. More Settings: Select "More Settings."
  3. Filters: Choose "Filters" from the left sidebar.
  4. Add New Filter: Click "Add new filters."
  5. Name Your Filter: Give your filter a name.
  6. Define the Sender: In the "Sender" field, enter the email address or domain you want to whitelist.
  7. Choose Inbox: Select "Inbox" as the folder to deliver these emails to.
  8. Save: Finally, click "Save" to create your whitelist filter.


Other Email Clients: Customizing Your Whitelist

For other email clients, the process may vary, but the concept remains the same. Look for options like "Safe senders," "Whitelist," or "Safelist" in your client's settings. Usually, you can add trusted senders' email addresses or domains to ensure their emails land in your inbox.

Remember, the exact steps might change over time, so always consult your email client's official documentation for the most current instructions.

By mastering email whitelisting, you'll ensure that important messages from your trusted contacts always reach your inbox. Say goodbye to digging through your spam folder to rescue essential emails and embrace the efficiency and convenience of whitelisting!

 



    • Related Articles

    • OneCloud Overview | OneCloud Support Portal

      Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...
    • Set Up Voicemail to Email | OneCloud Support Portal

      OneCloud Voicemail to Email
    • OneCloud Connect v2 Release Notes | OneCloud Support Portal

      New Features Camera and Mic checks before joining a meeting Test Mic play playback Auto-knock new guests Allow customization of in meeting UI Random meeting room ID Show past meeting participants OneCloud status updates Dark Mode and Light Mode ...
    • OneCloud v44.1 Release Notes | OneCloud Support Portal

      OneCloud V44.1 Release Notes New Features Added Snom M500 Button Builder and general support. Now, call blocking rules for the domain user will be applied to any user configured for allow/block. Currently, this only applies to "Users". Increase ...
    • OneCloud v43 Release Notes | OneCloud Support Portal

      New Features Added Poly Edge E devices to Button Config and NDP. Added Grandstream GRP2670 to Button Config and NDP. Toggle Timeframe now allows for the selection of a remote user and timeframe allowing any phone to monitor another user's timeframe ...