OneCloud Connect Approved Headsets

OneCloud Connect Approved Headsets

Overview

This guide outlines the headset manufacturers supported by OneCloud Connect. 
Info
Only headset models that are not End of Life (EOL) or End of Service (EOS) are supported by OneCloud.
Info
The management software plays a key role in keeping your headset updated. Be sure to check it regularly for updates to maintain optimal performance.

Supported Headset Brands & Management Software

  1. Management Software: Yealink USB Connect
  2. Download Link: https://www.yealink.com/en/software#:~:text=Yeacast%20in%20Support-,Yealink%20USB%20Connect,-For%20Windows

Jabra

  1. Management Software: Jabra Direct
  2. Download Link: https://www.jabra.com/software-and-services/jabra-direct

Poly

  1. Management Software: Poly Lens
  2. Download Link:  https://lens.poly.com/download



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