OneCloud Connect Approved Headsets

OneCloud Connect Approved Headsets

Overview

This guide outlines the headset manufacturers supported by OneCloud Connect. 
Info
Only headset models that are not End of Life (EOL) or End of Service (EOS) are supported by OneCloud.
Info
The management software plays a key role in keeping your headset updated. Be sure to check it regularly for updates to maintain optimal performance.

Supported Headset Brands & Management Software

  1. Management Software: Yealink USB Connect
  2. Download Link: https://www.yealink.com/en/software#:~:text=Yeacast%20in%20Support-,Yealink%20USB%20Connect,-For%20Windows

Jabra

  1. Management Software: Jabra Direct
  2. Download Link: https://www.jabra.com/software-and-services/jabra-direct

Poly

  1. Management Software: Poly Lens
  2. Download Link:  https://lens.poly.com/download



    • Related Articles

    • Connect - System Requirements

      To ensure normal operation of your OneCloud Connect application, the computers of your users and your data network shall conform to the following system requirements. Resource Requirement CPU 1.1 GHz min, Dual Core or M series processor for Apple ...

    • OneCloud Connect v3.5.0 Release Notes

      Included in this release: All Releases: 3.5.0 Release Date: November 7th, 2025 New Features [Desktop] Drag and drop to attach files in chat [Mobile] Added codec selection for more flexibility in varied mobile environments Add SMS number as a contact ...

    • Chats vs. Channels in OneCloud Connect | OneCloud Support Portal

      In OneCloud Connect, effective communication is key to productivity and collaboration. Two primary ways to communicate within the platform are through Chats and Channels. This article will help you understand the differences between these two ...

    • Start a Meeting Room in OneCloud Connect | OneCloud Support Portal

      How to start a meeting room on OneCloud Connect (free version) 1. Go to OneCloud Connect. 2. Click Start a new Meeting. 3. The meeting will start with the Lobby feature enabled. The Lobby feature requires users to ‘knock’ on the ‘door’ of the ...

    • OneCloud Connect v2.0.1 Release Notes | OneCloud Support Portal

      New Features OneCloud Connect PWA Google Calendar Integration Bug Fixes Some participants joining meeting with moderator privileges Fixes to add and edit of personal meeting IDs Fixes to Microsoft 365 calendar syncing Copy link had incorrect meeting ...