This article will guide you to resolve Camera and Microphone permission issues you may encounter when using OneCloud Connect. It lists the steps for allowing these permissions on the common browsers, Chrome, Firefox, and Microsoft Edge, for both MAC and Windows operating systems.
See image below.
To change a site's camera and microphone permissions,
Open Chrome .
At the top right, click on the dots then Settings.
Click Privacy and security, then Site settings, then Camera or Microphone.
Select "Sites can ask to use your camera".
Google Chrome updates almost constantly, and many times without warning. If you use Google Chrome for Mac, update issues can be compounded by the fact that Apple implements permissions a little differently – and sometimes more strictly – than other platforms.
If you are experiencing any of the following issues in OneCloud Meet while using Chrome for Mac, please refer to the below fixes:
Under System Preferences, go to: Security & Privacy
then, select the Privacy Tab
Under Screen Recording, deselect the check box for Chrome, Chrome will close. Then, click on the check box again to select Chrome, you will be asked to quit and restart Google Chrome.
select Quit Now
Restart Chrome. OneCloud Meet screen-sharing ability will be activated.
Use the Firefox settings menu to change camera and microphone permissions
To change camera permissions,
Click the menu button and select Settings.
Then click Privacy & Security from the left menu.
Scroll down to the Permissions section.
Then click the Settings button for the Camera option
Firefox displays the websites with saved "Allow" or "Block" permissions.
Select the Block new requests asking to access your camera checkbox if you do not want to give any other sites access to your camera.
Then click on Save Changes.
To change the Microphone permissions, select the Microphone option, and repeat the steps above.
To update your macOS Camera or Microphone settings follow these instructions:
Under System Preferences, go to: Security & Privacy
then, select the Privacy Tab
Scroll down to select Camera. then select the checkbox next to your web browser (Firefox) to allow it to access your camera.
In Microsoft Edge, click on the dots then Settings.
On the left side menu, select Cookies and Site Permissions.
Scroll to All Permissions, select Camera or Microphone.
Make sure the "Ask before accessing" toggle is turned on.
Repeat the steps above for Microphone access.