OneCloud Connect v3.0.2 Release Notes | OneCloud Support Portal
OneCloud Connect v3.0 Release Notes
Included in this release:
Web Version: 3.0.2
Windows Version: 3.0.2
MacOS Version: 3.0.2
New Features
- Phone: Monitor Parked calls
- Phone: Call Center Agents can log in and out of queues
- Phone: Call Center Agents can update their availability from Connect interface
- Phone: Call Center Agents can see Wait Time and Callers waiting for each queue
- Chat: Thread timeline allows a user to see the most recently updated thread
- Outlook Add-in: Support for meeting room selection
Improvements
- Meeting: Schedule meeting prefill current start date/time on schedule
- Chat: Updated Thread Timeline
- Presence now shows on user's Avatar on Desktop
- Outlook Add-in: Support for Microsoft Entra SSO
Bug Fixes
- Chat: Mark as Read should mark all threads as read
Changes
- No major changes in this release