OneCloud Connect V3.0.2 Release Notes

OneCloud Connect v3.0.2 Release Notes

OneCloud Connect v3.0 Release Notes

Included in this release:
Web Version: 3.0.2
Windows Version: 3.0.2
MacOS Version: 3.0.2

New Features

  1. Phone: Monitor Parked calls 
  2. Phone: Call Center Agents can log in and out of queues
  3. Phone: Call Center Agents can update their availability from Connect interface
  4. Phone: Call Center Agents can see Wait Time and Callers waiting for each queue
  5. Chat: Thread timeline allows a user to see the most recently updated thread
  6. Outlook Add-in: Support for meeting room selection

Improvements

  1. Meeting: Schedule meeting prefill current start date/time on schedule
  2. Chat: Updated Thread Timeline
  3. Presence now shows on user's Avatar on Desktop
  4. Outlook Add-in: Support for Microsoft Entra SSO

Bug Fixes

  1. Chat: Mark as Read should mark all threads as read

Changes

  1. No major changes in this release

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