OneCloud: How to add an Email Address to End Users

OneCloud: How to add an Email Address to End Users

ONLY users with administrative access privileges can make changes to the profile of other users.

To add an email address to a user:

1. Click Users in the web menu.

2. Locate and click the User Name to view their Profile.

3. From the Profile tab, scroll down until you reach the Change Account Security section.

4. Enter an email address in the Email Address(es) field.

5. Click Save to save the changes.

Note: Users are allowed to have multiple email addresses on their profiles.


    • Related Articles

    • OneCloud: How to Send Welcome Emails to End Users

      Note: ONLY users with administrative access privileges can send welcome emails to other users. To send Welcome Emails in bulk: Click Users in the web menu. Select the user(s) you’d like to email by clicking the box to the left of their names. Click ...
    • OneCloud: Analytics Wallboard Guide

      Welcome to the call center analytics user guide. This article has been designed to help familiarize you with the basic layout, as well as guide you through creating an analytics board and some advanced features. Accessing the Analytics Board Note: To ...
    • OneCloud Connect: V2.0 Release Notes

      New Features Camera and Mic checks before joining a meeting Test Mic play playback Auto-knock new guests Allow customization of in meeting UI Random meeting room ID Show past meeting participants OneCloud status updates Dark Mode and Light Mode ...
    • Mastering Email Whitelisting

      Keep the Good Ones in Your Inbox Are you tired of important emails ending up in your spam folder? Do you want to ensure that you never miss an essential message from your favorite senders? The solution lies in whitelisting or safelisting senders in ...
    • OneCloud Connect: V2.0.1 Release Notes

      New Features OneCloud Connect PWA Google Calendar Integration Bug Fixes Some participants joining meeting with moderator privileges Fixes to add and edit of personal meeting IDs Fixes to Microsoft 365 calendar syncing Copy link had incorrect meeting ...