OneCloud: How to Change a User's name
IMPORTANT: If you are replacing an employee with a new employee, it’s best practice to reset the user. Note: This article is for Site Managers, Office Managers, and Resellers.
To Change a User’s Name:
1. Navigate to myonecloud.com and log in.
2. From the OneCloud Portal Homepage, click the Users tab.
3. Locate the user of which you’d like to change names.
4. Click the Pencil icon located to the right of the user’s profile to edit the user’s information.
5. From the list, select the Profile option.
6. From this page, you’re allowed to edit the First and Last Name, as well as the Department, and Site.
Note: Changing the Login Name is not an editable field.
OneCloud: Analytics Wallboard Guide
Welcome to the call center analytics user guide. This article has been designed to help familiarize you with the basic layout, as well as guide you through creating an analytics board and some advanced features. Accessing the Analytics Board Note: To ...
OneCloud: How to Rename an Extension's User Name
Note: This article is for Site Managers, Office Managers, and Resellers. To Reset a User: 1. Navigate to myonecloud.com and log in. 2. From the OneCloud Portal Homepage, click the Users tab. 3. Locate the user of which you’d like to change names. 4. ...
OneCloud Meet: How to Start a Meeting Room
How to start a meeting room on OneCloud Meet.com (free version) 1. Go to OCMeet.us. 2. Click Start a new Meeting. 3. The meeting will start with the Lobby featue enabled. The Lobby feature requires users to ‘knock’ on the ‘door’ of the meeting, to ...
OneCloud Basic Portal User Guide
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OneCloud: Webphone User Guide
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