How to Change a User's Name | OneCloud Support Portal

How to Change a User's Name | OneCloud Support Portal

WarningIMPORTANT: If you are replacing an employee with a new employee, it’s best practice to reset the user.
NotesNote: This article is for Site Managers, Office Managers, and Resellers.

To Change a User’s Name:

1. Navigate to myonecloud.com and log in.

2. From the OneCloud Portal Homepage, click the Users tab.

3. Locate the user of which you’d like to change names.

4. Click the Pencil icon located to the right of the user’s profile to edit the user’s information.

5. From the list, select the Profile option.

6. From this page, you’re allowed to edit the First and Last Name, as well as the Department, and Site.

​

NotesNote: Changing the Login Name is not an editable field.


    • Related Articles

    • How to Rename an Extension's User Name | OneCloud Support Portal

      Note: This article is for Site Managers, Office Managers, and Resellers. To Reset a User: 1. Navigate to myonecloud.com and log in. 2. From the OneCloud Portal Homepage, click the Users tab. 3. Locate the user of which you’d like to change names. 4. ...

    • OneCloud Overview | OneCloud Support Portal

      Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...

    • Analytics Wallboard Guide | OneCloud Support Portal

      Welcome to the call center analytics user guide. This article has been designed to help familiarize you with the basic layout, as well as guide you through creating an analytics board and some advanced features. Accessing the Analytics Board Note: To ...

    • OneCloud Integrator for Windows User Guide | OneCloud Support Portal

      Getting Started Installing the Software When you first install OneCloud Integrator, it takes you through an installation phase where you need to tell it your OneCloud Integrator Access Code and your OneCloud login credentials or extension number. ...

    • OneCloud for Android and iOS User Guide | OneCloud Support Portal

      DOWNLOADING ONECLOUD FOR ANDROID 1. Go to the Google Play Store on your device, or use the button below to go directly to our App. 2. Search for the OneCloud app and download it to your device. 3. Once installed, open the application and follow the ...