OneCloud features various ways to move calls around, including Attended Transfer, Blind (Unattended) Transfer, Voicemail Transfer, Hold, Park, and more. Blind Transfer Note: A Blind Transfer immediately goes directly to the recipient. Press the ...
If you’re having trouble with your OneCloud iOS application, consider trying the following fixes before contacting the TelWare Support Center. Although we would be excited to provide support where possible, the fix for your problem may be simple and ...
Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...
Home Screen Buttons CALL CENTER | Click on the Headset icon to see Call Center options. This is the default start tab for your OneCloud WebPhone. CONTACTS | Click the Contact Card to view your Contacts. VOICEMAIL | Click the Cassette Tape to view ...
OneCloud Connect- Phone In this article we go into detail on the OneCloud Connect embedded softphone. Suggested Pre-read: OneCloud Connect - Overview Placing a call Placing a call in OneCloud Connect can be accomplished by using the dial-pad located ...