OneCloud v44.1 - Time Frames In OneCloud version 44.1 there are some big changes to Time Frames adding lots of options for further customization and flexibility. This article aims at providing an overview of configuring time frames in version 44.1. ...
Note: Only Administrators have access to make changes to the Time Zones, Office Hours & Holidays. Update the Hours of Operation 1. Click Settings. 2. Choose Time zones, Office Hours & Holidays. 3. Locate the hours that you’d like to change and click ...
This document is designed to provide a user-friendly guide to creating or updating Holiday Auto Attendants for OneCloud Admins. Although this article is lengthy, it’s simply three steps to setting up a holiday greeting. Creating or editing a time ...
Many countries regulate the hours during which businesses are allowed to contact consumers by phone. In some countries, such calling hours may also be regulated at the state level. To be compliant with such regulations during your outbound campaigns, ...
OneCloud Glossary Analog Phone Traditional phone line installed by the phone company. Commonly referred to as a landline. Answering Rule A set of conditions and an action when a call is received. e.g. Call screening, call forward, simultaneous ring, ...