OneCloud iOS v3.5.1 Release Notes | OneCloud Support Portal
Features
Manage and view Call Center features from the iOS application
Available only for Call Center Agent and Call Center Supervisor seats.
Improvements
Improvements to fetching and loading contacts
In-call UI now displays if a call was received via a queue
Bug Fixes
- Fixed an issue where application would crash when receiving multiple messages at once
- Fixed an issue where users were not able to take a call off of hold
- Fixed and issue where incoming SMS would not show the contact's name
- Fixed an issue with with displaying of replied SMS messages
- Fixed and issue with crashing on iPad Mini
- Fixed an issue with inconsistency of timestamps on chat messages
- Misc. fixes