Report an Issue with OneCloud Meet | OneCloud Support Portal

Report an Issue with OneCloud Meet | OneCloud Support Portal

OneCloud Connect - Report an Issue

Having issues with OneCloud Connect? Your feedback is important to us. Submitting bug/issue reports helps us improve the application. Use the "Report an Issue" feature to automatically send your application logs directly to our development team for analysis.

Report an Issue - Web

1. To report an issue, expand the profile drop-down and select the Report an Issue button.

2. Fill out your name, email, and a description of the issue. Provide as much detail as possible, including steps taken to create the issue.

When finished, click the Submit Crash Report button.

Report an Issue - Windows

  1. Find the OneCloud Connect icon in your Hidden Icons menu in the taskbar (bottom right).
  2. Select the OneCloud Connect Icon.
  3. Right-click the icon, and select Report issue.

Fill out your name, email, and a description of the issue. Provide as much detail as possible, then click Submit Crash Report.

Report an Issue - macOS

1. To report an issue on macOS, find the OneCloud Connect icon in the menu bar at the top of the screen.


2. Select Report issue.


3. Fill out your name, email, and a description of the issue. Provide as much detail as possible, then click the Submit Crash Report button.

Report an Issue - iOS

1. To report an issue on iOS, shake your phone to share feedback or select your profile icon

2. Select "Feedback"

3. Fill out your name, email, and a description of the issue.
Provide as much detail as possible, including steps taken to create the issue and click Submit


Report an Issue - Android

1. To report an issue on Android, shake your phone to share feedback or select your profile icon

2. Select "Feedback"
3. Fill out your name, email, and a description of the issue.
Provide as much detail as possible, including steps taken to create the issue and click Submit

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