OneCloud Mobile: Phone Requirements
OneCloud Mobile: Phone Requirements
This is a guide intended to provide information regarding the limitations and minimum requirements for use of a OneCloud Mobile SIM. Supported Phones:
Apple:
Apple has introduced support for OneCloud Mobile beginning with iOS 15.4.
SUPPORTED DEVICES:
- iOS 15.4 or later. Recommended: iOS 17.1 or later
- iPhone XR or later. iPhone 12 or later is recommended when OneCloud Mobile is used as a second SIM
- Supported on US and Global iPhone models only
Please Note (Apple):
- VoLTE must be manually enabled in some countries
- Your business number may need to be manually entered when using an eSIM
Google:
Google has introduced support for OneCloud Mobile on Pixel devices starting with Android 13 March 2023 update.
SUPPORTED DEVICES:
- Android 13 with March 2023 update or later
- Pixel 7 and later
Samsung:
Samsung has introduced support for OneCloud across all of its Android 14 devices as well as a number of devices running Android 13 and OneUI 5.1.
SUPPORTED DEVICES:
- Android 14 or later
- Android 13 and OneUI 5.1, Refer to specific device lists:
- Global device list
- US device list
- Supported on US and European models only
- Please visit Samsung’s website for eSIM support information per device
Please Note: Your device will need to be "Unlocked" by the Carrier to be compatible with adding a OneCloud Mobile SIM.
If your phone is locked by one of the below service providers, clicking the link will take you to their guidelines for unlocking the phone.
If your phone is locked by one of the below service providers, clicking the link will take you to their guidelines for unlocking the phone.
USA | UK | Rest of the World |
| AT&T | EE | Orange (France) |
| Verizon | O2 | |
| T-Mobile | Vodafone | |
| Three |
If you have any questions or issues, please feel free to reach out to OneCloud Support.
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