OneCloud - Star Codes and Short Codes
OneCloud - Star Codes and Short Codes
Star Codes
Star codes consist of a string of digits, that when dialed with an asterisk "*" prefix can be used to perform certain actions. Below is a full list of the available star codes in OneCloud and the uses for each.
| Star Code |
Feature
Description |
| *35<Extension Number> |
Call
Pickup |
| *40 |
Activate
Forward on Busy |
| *41 |
Set
Forward Busy Destination |
| *42 |
Set
Forward No Answer Feature |
| *50 |
Agent Login for One Call |
| *51 |
Agent
Login |
| *52 |
Agent
Logout |
| *67<10 or 11 Digit phone number> |
Call Anonymous |
| *67<Extension Number> |
Call Anonymous |
| *69 |
Redial last number |
| *72<10 or 11 Digit phone number> |
Set Call Forward Destination |
| *73 |
Disable Call Forward |
| *77 |
Activate
Reject Anonymous |
| *78 |
Activate
Do Not Disturb |
| *79 |
Disable
Do Not Disturb |
| *87 |
Disable
Reject Anonymous Call |
*88 | Retrieve Call from Own User |
| *90 |
Activate
Forward Busy |
| *91 |
Disable
Forward Busy |
| *92 |
Activate
Forward No Answer |
| *93 |
Disable
Forward No Answer |
Short Codes
Short codes are very similar to star codes in that they are shorthand codes to perform specific actions. See below for a list of all OneCloud Short Codes:
| Short Code |
Feature Description |
| 03 + extension |
Transfer to voicemail |
| 07 + extension |
Pick up call ringing another extension |
| 08 + extension |
Intercom to device |
| 5000 |
Voicemail box for an unregistered
account |
| 5001 |
Voicemail box for a registered account |
| 9001 / 9002 / 9003 |
Call pickup from Park
Park 1 - 9001
Park 2 - 9002
Park 3 - 9003 |
| 911 |
FCC requirement for emergency calls in
the United States |
| 933 |
Industry standard to test emergency
calls in the United States |
| 988 |
FCC requirement for the crisis lifeline
in the United States |
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