Microsoft Requirements for Teams Integration | OneCloud Support Portal

Microsoft Requirements for Teams Integration | OneCloud Support Portal

OneCloud for Teams - License Requirements

If you're considering using OneCloud for Operator Connect or Direct Routing, you must first confirm that your Teams users are assigned the correct licenses. See the table below for a full list of supported licenses.

Info
When configuring Direct Routing at least 1 non-inclusive license and 1 Teams Phone Standard License are needed for initial setup, but can be removed after setup. 

As a general rule of thumb, your users must have a license that gives them access to the Microsoft Teams application and Teams phone. Some licenses include both and others require an additional add-on license for the phone capabilities. To meet this requirement, we recommend the Microsoft 365 E3 and Teams Phone Standard licenses for most use cases. The table below outlines some further licensing guidelines for your business needs.

     
Field Service Worker
Small Business
Medium Business
Enterprise
Microsoft 365 F1
Microsoft 365 Business Standard
Microsoft 365 E3
Microsoft E5
Teams Phone Standard
Teams Phone Standard
Teams Phone Standard
*Included*


Inclusive:
Includes the phone system add-on.

Non-Inclusive:
Requires the phone system add-on.

Comparable:
Licenses in this column can be used in place of the recommended "Teams Phone Standard" license.


Inclusive
Non-Inclusive
Comparable (Phone system add-on license)
M365 G5 GCC
SKU: M365_G5_GCC
Enterprisepackplus Student
SKU: ENTERPRISEPACKPLUS_STUDENT
Mcocap Faculty
SKU: MCOCAP_FACULTY
Meeting Room GOV
SKU: MEETING_ROOM_GOV
Enterprisewithscal Student
SKU: ENTERPRISEWITHSCAL_STUDENT
Mcocap Gov
SKU: MCOCAP_GOV
Microsoft 365 A5 for faculty
SKU: M365EDU_A5_FACULTY
M365 F1 COMM
SKU: M365_F1_COMM
Meeting Room
SKU: MEETING_ROOM
Microsoft 365 A5 for students
SKU: M365EDU_A5_STUDENT
M365edu A3 Stuusebnft
SKU: M365EDU_A3_STUUSEBNFT
Meeting Room Faculty
SKU: MEETING_ROOM_FACULTY
Microsoft 365 E5
SKU: SPE_E5
M365edu A5 Stuusebnft
SKU: M365EDU_A5_STUUSEBNFT
Meeting Room Noaudioconf
SKU: MEETING_ROOM_NOAUDIOCONF
Microsoft 365 E5 without Audio Conferencing
SKU: SPE_E5_NOPSTNCONF
Microsoft 365 A3 for faculty
SKU: M365EDU_A3_FACULTY
MICROSOFT 365 PHONE SYSTEM FOR GCC
SKU: MCOEV_GOV
Microsoft 365 GOV G5
SKU: M365_G5_GOV
Microsoft 365 A3 for students
SKU: M365EDU_A3_STUDENT
MICROSOFT 365 PHONE SYSTEM FOR STUDENTS
SKU: MCOEV_STUDENT
Office 365 A5 for faculty
SKU: ENTERPRISEPREMIUM_FACULTY
MICROSOFT 365 BUSINESS
SKU: SPB
MICROSOFT 365 PHONE SYSTEM FOR TELSTRA
SKU: MCOEV_TELSTRA
Office 365 A5 for students
SKU: ENTERPRISEPREMIUM_STUDENT
MICROSOFT 365 E3
SKU: SPE_E3
MICROSOFT 365 PHONE SYSTEM_USGOV_DOD
SKU: MCOEV_USGOV_DOD
OFFICE 365 ENTERPRISE DEVELOPER E5
SKU: DEVELOPERPACK_E5
Microsoft 365 F1
SKU: M365_F1
MICROSOFT 365 PHONE SYSTEM_USGOV_GCCHIGH
SKU: MCOEV_USGOV_GCCHIGH
OFFICE 365 ENTERPRISE E5
SKU: ENTERPRISEPREMIUM
Microsoft 365 F3
SKU: SPE_F1
Microsoft Business Voice
SKU: BUSINESS_VOICE
OFFICE 365 ENTERPRISE E5 WITHOUT AUDIO CONFERENCING
SKU: ENTERPRISEPREMIUM_NOPSTNCONF
Microsoft 365 GOV G3
SKU: M365_G3_GOV
Microsoft Business Voice Medium Telco
SKU: BUSINESS_VOICE_MED2_TELCO
OFFICE 365 GCC G5
SKU: ENTERPRISEPREMIUM_GOV
MICROSOFT TEAMS EXPLORATORY
SKU: TEAMS_EXPLORATORY
Microsoft Business Voice Medium Without Calling Plan
SKU: BUSINESS_VOICE_DIRECTROUTING_MED

Mtr Prem
SKU: MTR_PREM
Microsoft Business Voice Medium2
SKU: BUSINESS_VOICE_MED2

Office 365 A1 for faculty
SKU: STANDARDWOFFPACK_FACULTY
Microsoft Business Voice Without Calling Plan
SKU: BUSINESS_VOICE_DIRECTROUTING

Office 365 A3 for faculty
SKU: ENTERPRISEPACKPLUS_FACULTY
Microsoft Phone System for faculty
SKU: MCOEV_FACULTY

OFFICE 365 BUSINESS ESSENTIALS
SKU: O365_BUSINESS_ESSENTIALS
Mtr Prem Us Can
SKU: MTR_PREM_US_CAN

OFFICE 365 BUSINESS PREMIUM
SKU: O365_BUSINESS_PREMIUM
PHONE SYSTEM Teams Phone Standard
SKU: MCOEV

OFFICE 365 ENTERPRISE E1
SKU: STANDARDPACK


OFFICE 365 ENTERPRISE E2
SKU: STANDARDWOFFPACK


OFFICE 365 ENTERPRISE E3
SKU: ENTERPRISEPACK


OFFICE 365 ENTERPRISE E3 DEVELOPER
SKU: DEVELOPERPACK


OFFICE 365 ENTERPRISE E4
SKU: ENTERPRISEWITHSCAL


OFFICE 365 F1
SKU: DESKLESSPACK


OFFICE 365 GCC G3
SKU: ENTERPRISEPACK_GOV


OFFICE 365 SMALL BUSINESS ESSENTIALS
SKU: SMB_BUSINESS_ESSENTIALS


OFFICE 365 SMALL BUSINESS PREMIUM
SKU: SMB_BUSINESS_PREMIUM


Spe E3 Rpa1
SKU: SPE_E3_RPA1


Standardpack Gov
SKU: STANDARDPACK_GOV


Standardwoffpack Iw Faculty
SKU: STANDARDWOFFPACK_IW_FACULTY


Standardwoffpack Iw Student
SKU: STANDARDWOFFPACK_IW_STUDENT


Standardwoffpack Student
SKU: STANDARDWOFFPACK_STUDENT



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