OneCloud v44.1.4 Release Notes | OneCloud Support Portal

OneCloud v44.1.4 Release Notes | OneCloud Support Portal

OneCloud v44.1.4 Release Notes

New Features

  1. There are no new features in this release

Improvements

  1. Updated the the Reason Header of the SIP CANCEL signal when going to Avaya devices through simrings. Previously, this could result in continuous ringing of the Avaya device as the Avaya devices were not honoring Reason codes.

Bug Fixes

  1. Corrected an issue where some specific dates time frames were not properly recognized by the system.
  2. Corrected an issue where the dispatch timeout was not triggered after ringing the second tier of agents. Due to this bug, agents after the second tier were not rung.
  3. Corrected an issue with Specific Date timeframes that caused answering rules to apply incorrectly if a timeframe spanned multiple days in specific configurations.
  4. Corrected an issue, if bulk editing phone numbers on the top level, the phone numbers would adopt the user’s domain by default. Now, the numbers' assigned domain persists after bulk edit (unless purposefully modified).
  5. Corrected an issue concerning changes to DND not being communicated to devices. This could result in incorrect DND status and dispatch failures.

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