Welcome to the call center analytics user guide. This article has been designed to help familiarize you with the basic layout, as well as guide you through creating an analytics board and some advanced features. Accessing the Analytics Board Note: To ...
New Features Camera and Mic checks before joining a meeting Test Mic play playback Auto-knock new guests Allow customization of in meeting UI Random meeting room ID Show past meeting participants OneCloud status updates Dark Mode and Light Mode ...
Administrator Administrators have access to set up Voicemail to Email for anyone in their system. To set up Voicemail to Email as an Administrator: 1. Click the Users tab from the web menu. 2. Select the user to view their profile. Note: Checking ...
Administrator Administrators have access to set up Voicemail to Email for anyone in their system. To set up Voicemail to Email as an Administrator: 1. Click the Users tab from the web menu. 2. Select the user to view their profile. Note: Checking ...
New Features OneCloud Connect PWA Google Calendar Integration Bug Fixes Some participants joining meeting with moderator privileges Fixes to add and edit of personal meeting IDs Fixes to Microsoft 365 calendar syncing Copy link had incorrect meeting ...