OneCloud: What is my Username and Password for the Mobile App

Your username can be found in the Welcome Email. This email will also have a Complete Setup button, which allows you to create a new password and voicemail pin.

Here is an example of the Welcome Email:

Note: If you haven’t received your Welcome Email, please contact your Office Administrator or TelWare Support. 

If you are an Office Administrator and you’re looking for instructions on sending Welcome Emails, visit our article Here.

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