SIM Card Cellular Settings Instructions | OneCloud Support Portal

SINGLE SIM Device:

STEP 1: Install SIM into your iPhone.

STEP 2: APN Population (For Data):

As of iOS16, the APN settings are populated automatically and should not require any manual input.

- Enable Network Carrier Settings.

- Go to Settings > Cellular > Cellular Data Network:

Make sure that "Use Carrier Settings" is toggled to disabled.

Enter the settings as follows:

Cellular Data - APN: globaldata

MMS - APN: globaldata

MMSC: http://mms.mobileuc.global/

MMS Proxy: 37.18.129.98:8080

Personal Hotspot - APN: globalhotspot

   

 

STEP 3:  VoLTE Enablement on the Device:

To use VoLTE there are some device settings which need to be confirmed. These may or may not already be set appropriately.

- Go to Settings > Cellular > Voice & Data:

Ensure that: 4G or LTE is Selected (Checked) and VoLTE is Enabled (Slider).

 

STEP 4: Other Things to Confirm (May already be set correctly, but verify):

Network Selection is Automatic:

Go to Settings > Cellular > Network Selection

Ensure that: Automatic is Enabled (Slider)

 

STEP 5:  Restart Phone.

• Related Articles

• OneCloud v43 Release Notes | OneCloud Support Portal

  New Features Added Poly Edge E devices to Button Config and NDP. Added Grandstream GRP2670 to Button Config and NDP. Toggle Timeframe now allows for the selection of a remote user and timeframe allowing any phone to monitor another user's timeframe ...

• OneCloud v44.1 Release Notes | OneCloud Support Portal

  OneCloud V44.1 Release Notes New Features Added Snom M500 Button Builder and general support. Now, call blocking rules for the domain user will be applied to any user configured for allow/block. Currently, this only applies to "Users". Increase ...

• OneCloud v43.1 Release Notes | OneCloud Support Portal

  New Features Added new UI features for remote storage management in the portal. The Remote Storage for Recordings allows a customer to bring their own cloud or self-hosted storage for the recordings. Recordings will remain accessible from the ...

• OneCloud Overview | OneCloud Support Portal

  Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...

• Analytics Wallboard Guide | OneCloud Support Portal

  Welcome to the call center analytics user guide. This article has been designed to help familiarize you with the basic layout, as well as guide you through creating an analytics board and some advanced features. Accessing the Analytics Board Note: To ...