OneCloud features various ways to move calls around, including Attended Transfer, Blind (Unattended) Transfer, Voicemail Transfer, Hold, Park, and more.
Press the Transfer key. Dial the extension of the recipient. Press Transfer or B Transfer to complete.
Press the Transfer key/soft key during a call. Dial the recipient’s extension or press their BLF. Speak with the recipient as needed. When ready, press Transfer again to complete.
Press the Transfer key/soft key during a call. Enter *55 + the extension you want to transfer the voicemail to. Press the “B Transfer” soft key to complete the transfer.
On your phone system, Hold is a local function. This means a call held on your phone cannot be picked up at another station. Park is a system-wide function. This means a call parked at one phone may be picked up by any phone within the system.