Yealink call forwarding

Yealink T5 Series-Phones Call Forwarding User Guide

You can configure your phone to forward incoming calls to another party at all times. This is called Static Forwarding

There are three types of static forwarding:

  1. Always Forward - incoming calls are immediately forwarded.
  2. Busy Forward - incoming calls are immediately forwarded if the phone is busy.
  3. No Answer Forward - incoming calls are forwarded if not answered after a period of time.

This example is from a YLK-T54W and images and steps may differ slightly depending on your actual Yealink phone.

Procedure

  1.    Navigate to Menu >




select Features >

 


then 
Call Forward

 


  2.    Select the desired forwarding type




then select Enabled or On from the corresponding field.




3. Do one of the following:

      -Enter the contact number you want to forward incoming calls to in the Forward to field.

      -Highlight the Forward to field. Press Directory and select the desired contact from the Directory list.


On the T57W phones, select  and then choose the desired contact.

4.    If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.




5. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field.

These are dial codes you can use to activate or deactivate the forwarding feature without needing to go through menu.
For example, you can input 
*72 and dial it to deactivate forwarding, and input *71 and dial it to reactivate it. 

6. Select Save.

The call forward icon appears in the status bar.
For T57W / T54W, the phone also prompts you that call forward is enabled.

 

 Deactivating Call Forward

You can deactivate the call forward when you no longer want to forward your calls.

Procedure

1.         Navigate to Menu > Features > Call Forward.

2.         (Optional.) If the forward is activated for a specific line, select the desired line.

3.         Select the desired forwarding type and select Disabled or Off from the corresponding field.

4.         Select Save.


For T57W, you can tap Close forward. to deactivate DND quickly when the phone is idle. You can press the All Lines soft key to deactivate forward for all lines.

Voicemail Options

To access your voicemail either press the Message button or dial 5001. You will be prompted to enter your pin, then you will be provided with the following voicemail options:



    • Related Articles

    • Basic Portal User Guide

      Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...
    • OneCloud Basic Portal User Guide

      Accessing the Portal You will first need to complete setting up your account using the Welcome Email sent to you by either the onsite installer or TelWare support team. Once set up, you can access your account by navigating to Myonecloud.com. Home ...
    • AlertBlast User Guide

      The Basics You can access your account by navigating to myalertblast.com or through myonecloud.com. The home screen provides a brief overview of the steps to follow to create and send a Message. Contact Groups must be created before the sequence of ...
    • ipTTY User Guide

      Overview The ipTTY application is a voice-over-ip software application. From a PBX or Switch standpoint, the ipTTY is an end point, like a physical or a soft phone might be. A typical softphone is an application which runs on a computer, which ...
    • User Guide for Android and iOS

      DOWNLOADING ONECLOUD FOR ANDROID 1. Go to the Google Play Store on your device, or use the button below to go directly to our App. 2. Search for the OneCloud app and download it to your device. 3. Once installed, open the application and follow the ...