Applications and Software
OneCloud for Android and iOS User Guide | OneCloud Support Portal
DOWNLOADING ONECLOUD FOR ANDROID 1. Go to the Google Play Store on your device, or use the button below to go directly to our App. 2. Search for the OneCloud app and download it to your device. 3. Once installed, open the application and follow the ...
WebPhone Call Center User Guide | OneCloud Support Portal
Home Screen Buttons CALL CENTER | Click on the Headset icon to see Call Center options. This is the default start tab for your OneCloud WebPhone. CONTACTS | Click the Contact Card to view your Contacts. VOICEMAIL | Click the Cassette Tape to view ...
WebPhone Desktop App Download Instructions | OneCloud Support Portal
Log into the OneCloud portal - https://myonecloud.com. On the upper right corner, click on the applications menu, then select the Webphone to open it. The Webphone will open in a new window. To install the Desktop app, click on the download icon in ...
About IPTTY | OneCloud Support Portal
Overview ipTTY is engineered to allow TTY communications using existing telephony infrastructure. The program communicates through IP and uses standard session initiation protocol (SIP). ipTTY enables virtually every user on your telephony network to ...
IPTTY User Guide | OneCloud Support Portal
Overview The ipTTY application is a voice-over-ip software application. From a PBX or Switch standpoint, the ipTTY is an end point, like a physical or a soft phone might be. A typical softphone is an application which runs on a computer, which ...
OneCloud iOS App Troubleshooting Guide | OneCloud Support Portal
If you’re having trouble with your OneCloud iOS application, consider trying the following fixes before contacting the TelWare Support Center. Although we would be excited to provide support where possible, the fix for your problem may be simple and ...
Username and Password for the Mobile App | OneCloud Support Portal
Your username can be found in the Welcome Email. This email will also have a Complete Setup button, which allows you to create a new password and voicemail pin. Here is an example of the Welcome Email: Note: If you haven’t received your Welcome ...