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Mastering Email Whitelisting
Keep the Good Ones in Your Inbox Are you tired of important emails ending up in your spam folder? Do you want to ensure that you never miss an essential message from your favorite senders? The solution lies in whitelisting or safelisting senders in ...
SMS Campaign Registration - 10DLC
To protect consumers, U.S. carriers have implemented a 10 Digit Long Code, or 10DLC. This requires businesses that send SMS and MMS over local phone numbers to register their brands and campaigns with The Campaign Registry. Brand and Campaign Carrier ...
How to Avoid your Calls from being Mislabeled as Spam
Mislabeling has become an issue within the industry since each telephone number reputation labeling system uses various data sources to classify its incoming calls. When call recipients report that calls originating from your number(s) show up as ...
Maintaining Compliance with 911 Regulations
E911 stands for Enhanced 911, and it’s the part of the 911 system that automatically ties a location to the call—whether it’s a specific address or coordinates. What is Kari’s Law? Kari’s Law requires direct 911 dialing and notification capabilities ...
Converting and Audio File to .wav
When uploading an audio file to OneCloud, it requires a certain file type. The files must be: Format: WAV Channel: Mono Bit rate: 8 kHz Sampling: 16 bit
Cookie/Cache Clearing
The below troubleshooting steps can be taken if you have issues related to cached files and settings within the browser. This is often one of the first steps a support technician will ask you to take. Google Chrome 1. Navigate to ...