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    • Popular Articles

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      Add Remote Storage Configuration This feature may need to be turned on for your account. Contact your Account Manager if you are unable to see the Recording Storage Settings. 1. Navigate to the Portal and the Call History screen. Click on the ...

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      How to Configure OneCloud Integrator + HubSpot Overview: The OneCloud HubSpot integration is a zero-touch solution designed to automatically log Voice/Calls, SMS, and Meetings at the contact level within HubSpot. Once configured, this integration ...

    • Teams Calling with Microsoft Teams | OneCloud Support Portal

      NOTE: In order to make Teams calls outside of your organization, an Operator Connect or a Direct Routing license is needed. DESKTOP: HOW TO MAKE CALLS Make both audio and video calls to other people in and outside your organization through Teams’ ...

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      An admin account is required to be able to log into AlertBlast.

    • v43.4 Release Notes | OneCloud Support Portal

      Features There were no new features added in this release Improvements Allowed for the reading and writing of the "trigger_by" property of API object "conference" to allow for the creation of Broadcast Paging Groups via API. Enabled faster loading ...