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    • Popular Articles

    • Teams: Calling with Microsoft Teams

      NOTE: In order to make Teams calls outside of your organization, an Operator Connect or a Direct Routing license is needed. DESKTOP: HOW TO MAKE CALLS Make both audio and video calls to other people in and outside your organization through Teams’ ...

    • AlertBlast Admin Training (video)

      An admin account is required to be able to log into AlertBlast.

    • OneCloud v43.4 Release Notes

      Features There were no new features added in this release Improvements Allowed for the reading and writing of the "trigger_by" property of API object "conference" to allow for the creation of Broadcast Paging Groups via API. Enabled faster loading ...

    • Add Remote Recording Storage

      Add Remote Storage Configuration This feature may need to be turned on for your account. Contact your Account Manager if you are unable to see the Recording Storage Settings. 1. Navigate to the Portal and the Call History screen. Click on the ...

    • OneCloud v44.1 - Time Frames

      OneCloud v44.1 - Time Frames In OneCloud version 44.1 there are some big changes to Time Frames adding lots of options for further customization and flexibility. This article aims at providing an overview of configuring time frames in version 44.1. ...