Yealink: How to Place a Call
Using a Handset:
Pick up the Handset.
Dial the number.
Press the Send soft key.
Use the Speakerphone:
With the Handset on-hook.
Press the Speaker key.
Dial the number.
Press the Send soft key.
Use a Headset:
With the Headset connected.
Press the Headset key to activate the headset mode.
Dial the number.
Press the Send soft key.
Note: Calls to the US and Canada are all dialed using 10 or 11 digits. Your system may be programmed to require a 9 or 8 prior to dialing the telephone number.
Related Articles
Custom Call Center Agent Status
Call Center Supervisors can add custom agent statuses. Pre-defined statuses are broad descriptions such as "lunch", "break", and "available". By using a custom status, the Supervisor has increased granularity on call center reports. Note that custom ...
How to Transfer a Call on Yealink Desk Phones
OneCloud features various ways to move calls around, including Attended Transfer, Blind (Unattended) Transfer, Voicemail Transfer, Hold, Park, and more. Blind Transfer Note: A Blind Transfer immediately goes directly to the recipient. Press the ...
Yealink T5 Series-Phones Call Forwarding User Guide
You can configure your phone to forward incoming calls to another party at all times. This is called Static Forwarding. There are three types of static forwarding: Always Forward - incoming calls are immediately forwarded. Busy Forward - incoming ...
Yealink: How to Make and Ad Hoc Conference
Starting a Conference 1. To begin a 3-way* conference call, you must be on an active call already. Start by calling or receiving a call from the first recipient in the conference. 2. Press the Conference key/soft key. This action places the first ...
How to Make an Ad Hoc Conference on your Yealink Desk Phone
Starting a Conference 1. To begin a 3-way* conference call, you must be on an active call already. Start by calling or receiving a call from the first recipient in the conference. 2. Press the Conference key/soft key. This action places the first ...