OneCloud | Zoho CRM | Knowledge Base

Zoho CRM
Zoho CRM Contact Matching
Zoho CRM Contact Matching This document explains how the Zoho CRM integration matches phone numbers to Zoho CRM contacts and accounts when logging calls and SMS messages. Phone Number Format When a call or SMS event is received, the system ...
OneCloud Integrations | How to Setup the Zoho CRM Integrator in UCaaS Portal
OneCloud Integrations | How to Setup the Zoho CRM Integrator in UCaaS Portal ? Administrator Access Required To set up this integration, you will need administrator access to your Zoho CRM account. ⚠️ User Identity Matching Email Address ...

Zoho CRM