Features Calls via call queues now display the queue identifier in notifications, in-call UI, and call history Improvements Helper text has been added to Call Center statistics Ability for Agents and Supervisors to log in and out per queue Call queue ...
Features Manage and view Call Center features from the Android application Available only for Call Center Agent and Call Center Supervisor seats. Improvements In-call UI now displays if a call was received via a queue.
Bug Fixes Fixed app crash when the user answers a call without the phone permission granted Fixed video playback from chats Fixed special characters not showing in call history Fixed videos not displaying in chat Fixed contact list when using "add to ...
The 3.1 release of OneCloud for Android focused on bug fixes. Users of the application can expect the following improvements: Fixed issue that occurred when answering two calls, the second one is put on hold. SMA now properly handles the telephony ...
Added the ability to have group chats inside OneCloud Mobile. Added support commas and semicolons used for ""pause"" and ""wait"" times when saved as part of contact phone numbers. Rewrote the code that handles how Push notifications are handled in ...