OneCloud Connect v3.4.1 Release Notes | OneCloud Support Portal

OneCloud Connect v3.4.1 Release Notes | OneCloud Support Portal

OneCloud Connect v3.4.1 Release Notes

Included in this release:

All releases: 3.4.1

New Features

  1. User presence indicators
  2. Voicemail options can now be managed on mobile devices
  3. AI noise suppression
  4. Call center agents can now receive a call disposition and notes popup window
  5. You can now use Connect to dial phone numbers from links on webpages which use tel: and callto: URLs

Improvements

  1. User avatars are now consistent between chat and meetings
  2. Custom call center statuses are now supported in iOS and Android
  3. User call center queue status (logged in/out) has been made more clear
  4. It is now possible to selectively choose calls waiting in a call center queue
  5. Clicking the SMS button in call history now automatically opens a new SMS chat instead of displaying the start chat dialog
  6. Added the ability to start a new chat from the contacts list
  7. Improved loading behavior in low bandwidth situations on iOS
  8. Dialed numbers can now contain +, *, and #
  9. It is now possible to edit and delete emergency addresses within user settings

Bug Fixes

  1. The Android app no longer requires app data to be cleared after an automatic logout
  2. Call waiting now functions properly on the iOS app
  3. The iOS app now plays the correct ringback tone for on-net calls
  4. It is no longer required to grant contacts access to transfer calls on Android
  5. Added “End Shift” call center status, which was previously missed
  6. Unmuting a channel no longer causes all messages received while muted to be marked as unread
  7. Fixed an issue where click to meet calls were not displayed on the iOS lock screen
  8. Fixed an issue where the default audio and video settings had the opposite effect
  9. Improved dial pad contacts search
  10. New custom voicemail greetings are now automatically selected
  11. Custom screen pop URLs are now validated to be proper web addresses
  12. Fixed an issue where muting notifications for a channel applied to all channels

Known Issues

The following are issues that users might experience which are scheduled to be resolved in a future release:
  1. In the Windows installer release, tel: and callto: links do not open in Connect
    1. Workaround: Dial the number manually
  1. In some cases after ending a call, user presence incorrectly remains in busy status
    1. Workaround: manually adjust status to the desired value