Features Calls via call queues now display the queue identifier in notifications, in-call UI, and call history Improvements Helper text has been added to Call Center statistics Ability for Agents and Supervisors to log in and out per queue Call queue ...
Added the ability to have group chats inside OneCloud Mobile. Added support commas and semicolons used for ""pause"" and ""wait"" times when saved as part of contact phone numbers. Rewrote the code that handles how Push notifications are handled in ...
Features Manage and view Call Center features from the iOS application Available only for Call Center Agent and Call Center Supervisor seats. Improvements Improvements to fetching and loading contacts In-call UI now displays if a call was received ...
In addition to these software changes, the application will also get a name change from OneCloud Mobile to just OneCloud in the App Store. Improvements In Call History, tapping on a call will now take you to the details page. Previously, it would ...