OneCloud Manage - Numbers

OneCloud Manage - Numbers

Overview

You can see or make changes on each number via OneCloud Manage.

Manage Numbers 

Navigate to Numbers in the left menu bar.

Inventory

You can view all available numbers in the Inventory tab. To download the full list as a CSV file, click the Export button. You can edit each number by clicking the pencil icon  in the corresponding row. 



Orders

You can see the order status of all the number in Orders tab. By clicking Create Order button, you can create and submit new order of numbers.

Order details are also available by clicking on the target row.


Create Order

There will be 2 options, New Number, and Port Request, when clicking Create Order button. Choose what you need to submit.


Order - New Number

1. Search Numbers
            Enter Trunk Name, Quantity of numbers you need, and Area Code.

            
             
Info
            You can also add Advanced Options:
            

2. Available Numbers
After clicking Next, available numbers will be displayed in the next tab, based on the quantity specified in the Quantity field on the previous tab. Select the numbers you want to use, then click Next.

3. Place Order
Verify that the Selected Numbers are correct, then enter the Title, Service (Reseller and Domain as  well depending on your scope), and Remarks (as needed) before submitting.




Once the order is placed successfully, the Orders list will appear, showing the new order along with a success message.


Order - Port Request

1. General Information
Enter the Title, Service, Reseller, Domain, Contact Name, and Contact Email. The Reseller and Domain fields are auto-filled when you select a Service, and they can be changed only if you have sufficient scope. Click Next.

2. Check Portability
Enter the phone numbers you want to port, separating multiple numbers with commas. Click Next.


If the numbers are portable, the details will be displayed as shown in the following screenshot. If everything looks correct, click Next.


3. Start Port Request

Fill all the information required.


Click Update Port once all the information has been filled in. Make sure the update is successful.

Submit button will be displayed under the numbers. 


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