General
Activating an eSIM iOS Guide
How to activate your OneCloud eSIM on an iOS Device. This article is to help guide you to activate your OneCloud eSIM on an iOS Device You will receive an email from a support technician when your eSIM is ready. This email will include a QR Code. ...
10DLC Vetting Checklist
10DLC Vetting Checklist Note: Requirements for opt-in may vary based on the use case (conversational, informational, or promotional). Brand Details If you have not included a website in your brand registration, please go back and add this in Brand ...
10DLC vetting tips and tricks
OneCloud's aggregator vets all new 10DLC campaigns to ensure campaigns are compliant with the wireless carriers’ codes of conduct. In this article, we'll provide more clarity and insight into them so you can register your campaigns successfully and ...
New Requirements for 10DLC Vetting
What's happening? Effective November 6, 2024, there will be updated requirements for several fields when submitting 10DLC campaigns. In order to ensure the most success for vetting, please make sure your campaigns follow these new requirements. What ...
iOS 16.1 Update VoLTE Setting Disabled Issue | OneCloud Support Portal
Discovered issue with OneCloud SIM Card after updating to iOS version 16.1. When your phone updates to iOS 16.1, you may notice that you no longer are able to make/receive calls, check and verify that VoLTE has not been disabled. You can check this ...
SIM Card Cellular Settings Instructions | OneCloud Support Portal
SINGLE SIM Device: STEP 1: Install SIM into your iPhone. STEP 2: APN Population (For Data): As of iOS16, the APN settings are populated automatically and should not require any manual input. - Enable Network Carrier Settings. - Go to Settings > ...